PPrivate Ops BuildThe Professional Tree Care Company
Operations review
For The Professional Tree Care Company

You're the arborist. You're also the dispatch board.

A storm rolls through the Bay Area and the calls stack up: a limb on a roof in Berkeley, a removal in Oakland, an estimate across town. Which crew, where, in what order, that all runs through you. Here's that routing itself, so the trucks move while you do the work only a certified arborist can.

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7:20 AM · After the storm

The calls are stacking up faster than you can write them down. This is where jobs get missed or double-booked.

Each call gets captured, structured, and ready to route, before you've finished the first cup of coffee.

ptcc.dispatch
Professional Tree Care
New jobBoardRoutesExceptions
Inbox / Storm calls
Large limb on roof, residential
Captured from the call with the details a crew needs
READY TO DISPATCH
CustomerHomeowner, Berkeley
JobStorm-damaged limb over roofline
AccessBackyard, narrow side gate
UrgencySame-day, safety risk
Ticket built with access notes and job type before dispatch
The board, not the clipboard

The right crew for the job is already routed. By skill, location, and equipment, not by who you reached first.

The kind of call you'd make in your head if you could be on every job at once.

ptcc.board
The Professional Tree Care Company
InboxDispatchRoutesExceptions
Dispatch / Live board
Certified crew matched to the Berkeley removal
Matched by certification, location, and equipment on the truck
AUTO-ASSIGNED
Crew 1, Aengus
Available, climber
← assigned 16 min
Crew 2, Ruben
On a removal
1 hr
Crew 3, Matthew
Bucket truck
33 min
Berkeley, limb on roofAuto-matched
Oakland, full removalAssigned
Albany, estimateQueued
You see the board, not a stack of pink slips
The customer already knows

Before you'd normally call them back, they have a crew name and an ETA.

The thing that keeps a worried homeowner from calling the next tree service in the book.

Route locked Live ETA sent
START
ROUTE
ETA
JOB
DONE
Dispatched
Route clear
On site
Aengus and Crew 1 from Professional Tree Care are about 16 minutes out to secure the limb. We'll text if anything changes.
Thank you, that was fast.
✓ Customer notified✓ Board updated
You stay in the canopy

Your morning stops being a phone tree. You only touch the calls that actually need you.

Your judgment goes to the jobs and the estimates, not to who-is-where.

10:30
Storm morning
Morning dispatchnow

9 storm calls captured, 7 crews routed, 2 estimates booked

Needs your callnow

Oakland job, customer wants the oak saved not removed. Open ›

One storm morning, handled

That was a morning of storm calls routed and updated, without you working the phones.

The kind of dispatch backbone a growing crew company usually builds over years, tuned to how a tree care operation actually runs.

What you stop being
  • The dispatch board
  • The phone tree
  • The one routing every crew
What you become again
  • The arborist
  • The owner
  • The one who grows it
What that is worth

For a tree care company, this is the difference between a good storm week and a chaotic one: every call becomes a job, not a missed message.

If we're wrong, the conversation ends here. If we're close, this is rarely the only thing you're holding together by hand.

We built this from public information. How close did we get?

Tell us where we got it right, or where we missed. Under a minute.

Built for The Professional Tree Care Company as a working preview. Sample workflow; not a real client.
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